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Top message:  Verizon News! by Dottiesdad   Nov 26, 2007, 5:40 PM

Replying to:  Re: Verizon News! by baj1959   Dec 16, 2007, 1:42 AM

Re: Verizon News!

by Dottiesdad    Dec 17, 2007, 11:50 AM

FWIW I was in a Verizon store this weekend and tried to get an update on a release date. Left the store after getting a blank stare from the dude on the floor which was followed by the now standard line of "They do not tell us about new products."

Verizon has a viciously effective training program if they can get all of their customer facing employees to mouth the phrase "They do not tell us about new products." I can not believe that that is a good message for their sales folks to be putting out, but they seem to have trained every sales and customer service employee to say those exact words.

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