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Motorola RIZR Z6tv

 

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Replying to:  I did the firmware update thru VZW, and now my 4GB wont work by MoZamboni   Jun 9, 2008, 5:52 PM

Re: I did the firmware update thru VZW, and now my 4GB wont work

by grassyone    Jul 11, 2008, 5:03 PM

I also did an update on my Z6tv. Only i used the Motorola Software update from the Motorola website. I was using a 2gb SD card in my phone then I did the update and now it only supports the 1gb SD card. I spent an entire day with tech support with Motorola and Verizon. Finally I was able to talk to a tech support superviser at Motorola. I pointed out that on the Motorola tech support website the phone shows support for 1gb SD card. Then on the Motorola product page for the Z6tv it shows support for a 2gb SD card. The superviser gave me the corporate address to file my complaint. I urge you to do the same.

Motorola Corporate
1307 E Algonquin Rd
2nd Floor - Customer Care
Schaumburg IL 60196-1081

the links to the pages are:

2gb support:
http://www.motorola.com/consumers/v/index.jsp?vgnext ... »

1gb Support:
http://motorola-global-eng.custhelp.com/cgi-bin/moto ... »

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