Disable Modem NAI
shhhhh. dont tell anyone.
but do they "sniff"? not that we know of.
will they? not that we know of.
and you dont FIND it.
you either call tech support and hope you dont get a giant douche who wont give it to you, or you call tech support and trick them.
call tech support and say "i cant make calls, when i try, it says 'account cannot be validated.'"
they will proceed to walk you thru programming. they will tell you to enter ##xxxxxx#. write down that 6 digit number, and hang up on them.