BlackBerry Pearl 8100

I just got my new blackberry pearl, and everything works fine, except the camera. when i open the app the viewfinder works great, when i either zoom in all the way or attempt to take a picture the viewfinder freezes and i have to take the battery out. i've erased the Os and put in an updated on (the one for the red pearl) and that didnt work, so i put the original one back on. has anyone heard of this problem?