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Motorola RAZR maxx Ve

 

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Picture torn in half?

The Rever

Jun 3, 2007, 5:34 PM
While I generally am very impressed by the camera on the Maxx, twice I have gotten an icon depicting a picture torn in half.

It seems to take the picture just fine, but after saving it, the icon appears.

Ideas?
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sab007

Jun 3, 2007, 7:11 PM
I previously posted on this glitch ("Camera Issues"). My guess is you took the photo at 1600 X 1200 resolution; the problem does not present if you take the photo at a lesser resolution.

Interestingly, I just activated my second Maxx on Friday (the first could not access Get It Now, but that's a whole 'nother story). To my pleasant surprise this camera problem appeared to be resolved; I could now view these higher resolution photos. That is, until I loaded the new Maxx with my address book and calendar. Now, just like with the first Maxx, I too get the "torn photo" icon when I try to view photos in my gallery that were taken at 1600 X 1200.

I sent an email to Motorola last week but, as expected, have not gotten a reply.
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The Rever

Jun 4, 2007, 12:29 PM
Does the torn photo icon appear on ALL of your 1600 X 1200 pictures? It has only appeared on my phone twice, and I have taken perhaps 50 highest resolution pictures.

After sending the torn icon photo to my computer via bluetooth, I could not open it--it's completely whacked.

Hmm...

The only other "Hmm" I have with the Maxx is that my battery indicator stays at full for two days, and then heads toward empty pretty fast. I get about 3 days on a charge...
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sab007

Jun 4, 2007, 12:42 PM
Unfortunately, for me the "torn photo" icon shows up on ALL 1600 X 1200 resolution photos I take.

I came to the Maxx from an LG 4500 (no camera/no speakerphone) after carefully evaluating all of the available Verizon phone offerings. In my opinion, the Maxx is still the best phone Verizon offers and, but for a couple of glitches, I am more than happy with it. My hope is that Motorola and Verizon will listen to the feedback they are getting and take steps to resolve some of these bugs.
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The Rever

Jun 4, 2007, 11:17 PM
Well said--I also like the Maxx.

Perhaps someone will have an explanation for the torn picture icon.

Thanks for your help.
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wnrussell

Jun 7, 2007, 7:19 PM
sab007 said:
Unfortunately, for me the "torn photo" icon shows up on ALL 1600 X 1200 resolution photos I take.

A minor bug. Save to the memory card and then MOVE it to the phone if you really want it stored there.

The corruption icon will transform to the image. New firmware being released shortly.
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