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Replying to:  MAXX Quality Control = very inconsistent by GuyinLACA   May 19, 2007, 12:13 AM

Re: MAXX Quality Control = very inconsistent

by keepcoolmybabies    Jun 1, 2007, 3:26 PM

GuyinLACA,

I was just wondering...how do the employees at VZW respond when you take back one phone after another? Anytime I've tried to return a phone to have it replaced for valid issues such as the ones you have described, it seems like I get varying degrees of attitude from the person helping me...like they think I'm too picky or something. To me, as expensive as the phones are and as long as you have to keep them before you are eligible for a new one at a discounted price, it shouldn't have any issues. In my opinion, you shouldn't have to go through phone after phone to find one that works properly and is without all these flaws.

Thoughts from others on this topic are also welcome.

Thanks...

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