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Samsung SGH-T519 Trace

 

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Can't Load MP3s Data kit will not work with Phone

30cent

Sep 30, 2006, 9:25 AM
I bought This phone for my fiance and we ordered the data kit with software and usb cable to down load music. (we orfdered through tmob) well we had it a day and it will pick up the phone but i can not use any of the software functions. any body else had this problem?
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rupter

Sep 30, 2006, 5:32 PM
I can use the software connecting thru wireless bluetooth just fine. I downloaded the software from Samsung and it tranfers files to the phone wirelessly. I bought a usb bluetooh adapter at walmart 24.99. I have some other issues with the software but it does not interfere with any of the file transfers.
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rupter

Sep 30, 2006, 5:36 PM
Call Samsung 1-800-Samsung. They should be able to help you with your problem.
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30cent

Oct 1, 2006, 9:56 AM
Well we call tmob they could not help so they referred us to Samsung. At Samsung i went through 3 levels of tech support to find out that "the correct software has not been released by Samsung to Tmob. And that the data kit i ordered was not right and i should return it and buy Samsungs kit for 89.99 I thought that was rediculous. The rep gave me the CD info and it was the same as what i ordered from tmob. So the rep told me the USB cable was different. but that makes no sence it reads my phone. Well i hung up With Samsung and played with the software and found an upgrade option in the tool bar. So i down loaded the upgrade and poof everything is great i can now use the software. Tech Suppport NEVER ONCE recomended I try this. "just buy are...
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rupter

Oct 1, 2006, 10:29 AM
That figures. Glad you got it working.
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