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Phone doesnot ring when connected using bluetooth headset

volkracing99

Mar 26, 2007, 4:49 AM
Hi, does anyone know what wrong with my phone?

When I'm using (connected) to bluetooth headset, the phone does not ring when someone call...
the phone only vibrate, (I put in the vibrate & ring style)

The one that ring is only the bluetooth head set
and the phone is only vibrate,

I notice this have about 2 days ago...

can someone please let me know, what setting that I mess it up...

thanks
...
Aonus

Mar 28, 2007, 7:00 PM
My phone started doing the same thing today,i've called motorola about the problem and they don't know anything about it. Perhaps it's a software issue. All i know is that it's making me mad and fustrated!!
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volkracing99

Mar 30, 2007, 8:57 PM
Hi, Aonus
Did you connect your K1 phone with USB cable and use the Motorola sotfware?(data cable)?

I thing, my problem start, soon after I connect my K1 with the USB cable and try to managing my phone using their software...
...
Aonus

Mar 31, 2007, 11:40 AM
Yes,mine starting doing that not to long after i tried using the software. I contacted motorola again and gave them the information about what was happening with my phone,and he said that because my phone is an unlocked phone the software is different from the american version,and they don't have the equipment to remedy the problem. That Sucks big time!!!

I tried asking if there was some type of firmware update or patch for the problem,again nothing. The phone is great and all,this is the only problem that i'm having with it. If the headset is not connected the phone works fine,does yours do the same?
...
volkracing99

Mar 31, 2007, 12:00 PM
Yes, if the phone is not connected to the headset, the phone are fine...
(Ring and Vib when someone call)

May I know what you use the software for?
Transfer pic, edit ring tone, or phone book?

Do you know anyone that have the services with cingular or local provider that using K1 phone NOT K1m and see what happen if they connect the phone with the software....

If their phone does something like us, then ask them to call Motorola and see what Motorola have to say about that?

Because even though our phone is unlocked, and this is NOT our fault!!, Motorola suppose to take care of it.
Also, to make it stronger case, My phone have warranty till 21 March 2008, how about you?
To check warranty, at the very bottom page...
(http://d...
(continues)
...
Aonus

Apr 1, 2007, 3:08 PM
Hey how's it going? i used the software just to figure out what options it was giving me,but other than that i don't really use it at all.

I don't know of anyone else who might have this phone through cingular or unlocked,but i really would like to get this issue solved. You are the only other person i know to have the same problem as me.

I also have a warranty on the phone,the next day after i recieved the phone i went online to the motorola webpage and registered the phone,and they gave me a date the phone was under warranty to.

If you need any other information contact me at aonus@hotmail.com,thanks for any insight!!
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volkracing99

Apr 7, 2007, 9:03 AM
this happen to my friend SL7 too....

still no fix!!
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tooliguy

Apr 13, 2007, 10:09 AM
When you have bluetooth on the phone is only able to use basic ring tones. It should revert to a standard tone like "classic". Try putting the ringtone to a simple basic ringer and see if it helps. I know it works this way with my older Motorolas.
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heyheyhey

Apr 1, 2007, 4:38 PM
It's not supposed to
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softtouchmoto

Apr 7, 2007, 9:51 PM
U Know What, Its Suposed To Be Because The Ringtone Is "mp3" So It Cant Play It I Have That With My L6 And Itll Play Conntinental When On Loud

Hope This HEEEEELLPS!!!!!!!! 🙂 😁 😲 😳 😉
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volkracing99

Apr 8, 2007, 10:38 AM
Hi, softtouchmoto,

Even though the ring tone are MP3, in the beginning, (when first time I got it) it play the ring tone, (when the phone connected to the bluetooth headset) when someone called.

Until I connect the phone to the computer and using the software that came with it to modified something...
Then the phone stop ringing (again when the phone connected to the headset) the phone ONLY vibrate! and the ring tone play in the headset only.(again NOT on the phone)
...
Aonus

Apr 9, 2007, 7:35 PM
I agree with volkracing99,cause i'm having the same problem. It worked fine when i first started using it,but after i connected it to the computer using the software it started to play the ringtone through the headset and the phone only vibrates.
...

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