Phone Scoop

printed June 30, 2015
See this page online at:

Home  ›  Phones  ›  Motorola  ›

Motorola KRZR K1m


Info Photos Reviews  100+ News Forum  

Back to message list

KRZR k1m Phone Tools SUCCESS Story

by rrbkrzr    Jul 18, 2007, 8:29 PM

It appears many of us KRZR k1m owners have tried with limited success to use Motorola Phone Tools to talk to our phones. Because I have not seen a success story on this forum, I thought I would post one!

After several days of banging my head against the screen, I was finally able to get the Motorola Phone Tools to recognize and talk to my KRZR k1m. I'm with Sprint, but hopefully this will work for any carrier. Here's what I had to do to make it work:

1) Installed Motorola Phone Tools (version 4.03 off the CD I bought).

2) Installed Motorola_Software_Update.exe to install the necessary drivers to be able to talk to the phone at all. This is found at the following URL: ... »

3) Start up Motorola Phone Tools. NOTE: It wanted to update the Phone Tools software, and I let it, but I had to re-install the Motorola_Software_Update.exe software afterward or I couldn't make the next steps work.

4) When MPT was restarted and failed to find my KRZR, I opted to configure it manually. To do this, I selected the Motorola USB Modem on the device list, told it not to automatically select the driver but to let me choose from a list, and then selected the V3c. (The k1m was not listed yet, but the V3c at least let me get past the initial configuration and into the actual application. From here I could do some limited communication with the phone, but it gets better below.)

5) Once the actual MPT software was running and showing me the face of a phone (any phone will do) I went to the menu and told it to update to the latest version. For some reason, my software updated from 4.0.3 to 4.0.4 the first time I tried to run it, but there were three more updates out there I could not run until I had successfully connected and gotten to the menus. I'm currently upgraded to 4.5.1.

6) Once the update was complete, I had to run the Motorola_software_update.exe AGAIN to replace the drivers that were seemingly removed by the upgrade process in step 5.

7) Once that was done, I fired up MPT again and it was able to recognize my KRZR automatically without me configuring it manually! I have the full phonebook, calendar, and multimedia connectivity, and have edited several MP3's to create ringtones with great success.

Like I said, that's what I had to do. Because I had not seen anyone else post a success story for the k1m, I thought I would post it here. Your mileage may vary, but I'm hopeful that this will help folks...

Best of luck!

Report to moderator


Reply You must log in to reply.

Back to message list

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Subscribe to Phone Scoop on YouTube Follow on Instagram


All content Copyright 2001-2015 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.