I recently updated the firmware on my Verizon KRZR K1M. It is now at 24.1_01.08.04. Ever since I updated, my Bluetooth hasn't worked and I can't use my Bluetooth headset. After discovering the problem on my original, I called Verizon and had them send me an FRU. I'm on #2 and the problem still exists. I narrowed down the problem down and found that the Bluetooth doesn't work only when the MicroSD card is inserted into the phone. As soon as I remove it, Bluetooth works again. I have even tried backing up all the files and reformatting the card thinking a corrupt file on the card is causing the problem. It still doesn't work. When I go into the Bluetooth menu on the phone and try to turn it on or place it in 'Discovery' mode, the phone just qu... (continues)
I've had a similar experience. I just got a Jabra VBT185Z blue-tooth headset. Initially setting it up (pairing and discovery) worked fine. After turning both headset and phone off for several hours, I couldn't get the phone to see the headset even if I removed it and re-paired. It'll either say "connect failed" or just sit there doing nothing.
I took the phone in to the Verizon store for a tech to examine, as the phone support couldn't resolve the issue. The technician narrowed it down to the phone, as the headset could pair up fine with other phones in the store. He suggested a software update.
It's now on 24.1_01.19.08. Phone was able to pair and see the headset no problem. Used it on my ride into work. Again, turned both off. Aft... (continues)