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FreedomPop's Unreal Mobile MVNO Launches with $10 Plan

Jun 20, 2018, 10:33 AM   by Eric M. Zeman   updated Jun 21, 2018, 1:01 PM

Unreal Mobile officially launched today after signing up some 50,000 beta users over the last month. Unreal Mobile is a new MVNO from FreedomPop. It is offering unlimited service that includes a VPN, mobile ad blocking, and the ability for customers to use their Unreal phone number on tablets, phones, and computers. All three Unreal service plans include unlimited talk, text, and 2G data. The entry-level plan costs $10 per month and includes 1 GB of LTE, while the $15 plan includes 2 GB and the $30 plan includes 5 GB. The MVNO also lets subscribers carry unused data over to the next month and offers live support. The first three phones being sold by Unreal are the Alcatel Dawn for $50, a certified pre-owned Samsung Galaxy S6 for $150, and a pre-owned iPhone 7 for $300. The carrier says customers will be able to bring their own phone later this summer. Consumers interested in Unreal Mobile can sign up via Unreal's web site.


Apple to Reimburse Some iPhone Owners Who Paid Full Price for New Batteries

May 23, 2018, 11:54 AM   by Eric M. Zeman

Apple said it plans to reimburse customers who, between Jan. 1, 2017 and Dec. 28, 2017, paid full price for an out-of-warranty battery replacement for their iPhone 6 or later. The credit will amount to $50. On Dec. 28, 2017, Apple dropped the price of replacement batteries from $79 to $29 after it revealed that it throttled performance of older iPhones to manage battery life. The company agreed to step up its battery replacement program to alleviate the performance issue. Customers who paid full price to replace their battery during the designated period will need to have proof of purchase, and will need to have completed the repair at an authorized Apple service location. Apple will proactively reach out to these customers between now and the end of July. The credit will be applied to the credit card used to make the original battery replacement. Batteries replaced under warranty are not eligible for the $50 reimbursement.


T-Mobile Rolls Out Another Deal for iPhones and Apple Watch

Feb 21, 2018, 11:20 AM   by Eric M. Zeman

T-Mobile has a new promotion targeting Apple products. First, T-Mobile is offering a $200 rebate to those who purchase an iPhone X, 8, 8 Plus, 7, or 7 Plus. The rebate is being offered in addition to the value of a trade-in. People who trade a device in at T-Mobile stores will be given instant credit for the trade, though T-Mobile will accept trades sent via mail. Further, T-Mobile is offering a buy-one, get-one deal on iPhones. Customers who buy two iPhones and port-in or activate a new line of service on at least one device can receive the second device for free (via monthly bill credits). Customers will have to pay tax on purchases at the point of sale. People who cancel service will be responsible for paying the balance of any devices on their account. Last, T-Mobile is offering a deal on the Apple Watch 3. Those who buy one Apple Watch 3 can snag a second for half price ($215). These promotions kick off on February 23 and will be available for a limited time.


Virgin Mobile to Soon Sell 'Certified Pre-Loved' iPhone 7

Jan 29, 2018, 4:40 PM   by Eric M. Zeman

Virgin Mobile today said customers will be able to buy "Certified Pre-Loved" (aka, used) iPhone 7 and iPhone 7 Plus handsets beginning in February. The company already sells the refurbished iPhone 6s and 6s Plus devices. Prices for the used iPhone 7 and iPhone 7 Plus will range from $380 to $420. Virgin reiterates that Certified Pre-Loved iPhones are tested and inspected, given a new battery, and include a one-year Apple warranty. The used handsets also include new Apple EarPods and an Apple charger. The company is still offering six months of its Virgin Mobile Inner Circle service to port-ins for $1 per month for six months. After the initial six-month period ends, the Virgin Mobile Inner Circle costs $50 per month for unlimited talk, text, and data.


Xfinity Rolls Out BYOD Program for Select iPhones

Jan 18, 2018, 9:17 AM   by Eric M. Zeman

Xfinity Mobile today said customers can now use their old iPhones on its service. The company introduced a bring-your-own-device program for select, unlocked iPhones. Xfinity Internet subscribers can bring their unlocked iPhone to an Xfinity Mobile store to have it activated on the mobile network. Xfinity says incompatible devices may be traded in for a gift card that can help defray the cost of upgrading to a new device. Xfinity Mobile, run by Comcast, will be able to accept BYOD phones from more manufacturers later this year. Xfinity offers two basic plan, by the gigabyte or unlimited. The former costs $12 per 1 GB of data, which is shared across all lines. The latter costs $45 per month per line for up to 20 GB of high-speed service. Xfinity Mobile does not charge per-line access fees. Taxes and fees are included in the pricing. Xfinity operates on Verizon's network, but offloads data traffic to Comcast-owned WiFi hotspots when they are available. Xfinity says it has 18 million such hotspots positioned around the country.


iOS 11 Developer Beta 10 Arrives Just Ahead of iPhone Event

Sep 6, 2017, 11:59 AM   by Eric M. Zeman

Apple today made iOS 11 Beta 10 available to application developers. The release fixes bugs and resolves performance issues, according to Apple. Earlier this week, Apple released tvOS 11 Beta 10. The company has sped up the release of developer and public betas over the last few weeks, pushing them every week rather than its traditional schedule of every other week. iOS 11 brings changes to the camera and messaging apps, App Store, as well as Control Center and multitasking. Apple hasn't made a new public beta available this week yet, though it likely will in the next 24 hours. Apple is widely expected to reveal the next generation of iPhones at an event scheduled for September 12. The company will likely show off the last few features of iOS 11 during the presentation, and set a final release schedule for the updated mobile operating system.


Hands On with the Miggo Pictar Camera Grip for iPhones

Aug 31, 2017, 4:33 PM   by Eric M. Zeman

Miggo showed off its Pictar camera grip at IFA in Berlin this week. This accessory works with just about every iPhone from the iPhone 4 through the iPhone 7 Plus. It adds a large grip area to hold onto, as well as hardware buttons for controlling the camera application. Here's a quick look at this $100 accessory.

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Virgin Extends Year-for-$1 Promo to Existing iPhone Owners

Aug 24, 2017, 9:01 AM   by Rich Brome

Virgin Mobile today announced a promotion that lets new customers receive 12 months of service for just $1 by bringing their number and existing iPhone from a different carrier and activating it with Virgin's Inner Circle plan. The offer was previously only available to customers purchasing a new iPhone from Virgin. After 12 months, the Inner Circle plan costs $50/month for unlimited service. Most iPhones from the 5S and newer are compatible, but potential customers should use Virgin's web site to check specific compatibility first. Through September 29th, SIM activation kits for existing iPhones are free. Virgin customers can also receive six months of service for $1 each time they upgrade to a new iPhone. The Inner Circle plan caps video, music and gaming quality, and can limit all data speeds when Sprint's network is congested. Inner Circle includes promotions for other Virgin-brand companies. Prices exclude taxes and require enrollment in AutoPay. The promotion will be available "for a short period of time".


iOS 11 Lets Users Temporarily Disable Touch ID

Aug 17, 2017, 5:24 PM   by Eric M. Zeman

A new setting discovered in iOS allows iPhone owners to quickly and temporarily disable Touch ID. Pressing the power button rapidly five times activates SOS Emergency mode. The purpose of this mode is to let people bypass the lock tools to make an emergency phone call. A byproduct of entering SOS Emergency mode is disabling Touch ID. The only way to unlock the phone once Touch ID has been disabled is via the PIN or password. Because users are able to do this quickly and discreetly, it could be useful to help safeguard the iPhone in a situation when the owner might be compelled to provide their fingerprint. The feature was first spotted on Twitter and later verified by The Verge. iOS 11 is still in beta testing. It should be rolled out the general public next month.


iOS 11 Public Beta 5 Lands Right After Developer Beta

Aug 14, 2017, 4:24 PM   by Eric M. Zeman

Apple today released iOS 11 Public Beta 5 to those testing the platform, mere hours after the company made the developer version available. iOS 11 targets the iPad more than the iPhone, but both devices gain expanded Control Center tools, a refreshed App Store, new camera features, Siri improvements, as well as updates to iMessage, the Keyboard, files, and more. Apple didn't immediately say what's new in this latest beta. The final version of iOS 11 isn't expected until the fall.


ITC Agrees to Review Qualcomm's Complaints Against Apple

Aug 8, 2017, 1:43 PM   by Eric M. Zeman

The International Trade Commission today said it will investigate claims made by Qualcomm that Apple is infringing on its patents. Specifically, Qualcomm says the processor and baseband in the iPhone 7 are violating its patented technology. The ITC will assign the case to an administrative law judge for review. The judge will make an initial ruling that will then be reviewed by the entire ITC panel. Qualcomm hopes to ban Apple from importing the devices into the country. The ITC is a popular venue for legal complaints between tech companies. Apple and Qualcomm have traded lawsuits against one another this year over patents. Apple claims Qualcomm, which is being investigated by the FTC, charges unfair rates to license and purchase its patented designs.


Cochlear Debuts iPhone-Compatible Cochlear Implant Processor

Jul 26, 2017, 10:33 AM   by Eric M. Zeman

A new product from Cochlear Limited will allow iPhone owners to stream sound from their device directly to their cochlear implant. This is made possible by the Cochlear Nucleus 7 Sound Processor, a behind-the-ear sound processor that bridges the iPhone and the implant. Cochlear says the processor makes it possible for iPhone users to not only stream audio to their implants, but to also control, monitor, and customize their hearing via the associated application. The app can help people record coil-offs time, as well as time in speech environments, including time spent listening to FM radio or streaming music. It also offers a tool for locating lost processors if they happen to fall off. Cochlear says the Nucleus 7 was approved by the U.S. Food and Drug Administration last month and should be available in September for those looking at new implants. The Nucleus 7 will support some of Cochlear's older implants through an upgrade beginning in October.


Apple Makes Third iOS 11 Beta Available to Public Testers

Jul 25, 2017, 2:37 PM   by Eric M. Zeman

Apple today released iOS 11 Public Beta 3 to those testing the platform. The release follows closely that of a new build for developers, which was made available earlier this week. This third beta is much more stable than the first or second. iOS 11 targets the iPad more than the iPhone, but both devices gain expanded Control Center tools, a refreshed App Store, new camera features, Siri improvements, as well as updates to iMessage, the Keyboard, files, and more. The final version of iOS 11 isn't expected until the fall.


Apple Pushes Fourth Round of Developer Betas

Jul 24, 2017, 12:11 PM   by Eric M. Zeman

Apple today seeded the fourth beta of iOS 11 to application developers. This build is not meant for public beta testers, though Apple typically offers new public betas shortly after it releases developer code. In this beta, Apple continues to refine iOS 11 and add features based on developer feedback. The company did not call out any specific changes concerning iOS 11 Beta 4. The final release of iOS 11 should reach all users this fall. iOS 11 targets the iPad more than the iPhone, but both platforms gain expanded Control Center tools, a refreshed App Store, new camera features, Siri improvements, as well as updates to iMessage, the Keyboard, files, and more. Apple today also released new beta builds of watchOS, tvOS 11, macOS High Sierra 10.13, and Xcode 9.


T-Mobile Clearing Out iPhone 7 Inventory

Jul 21, 2017, 8:16 AM   by Eric M. Zeman

T-Mobile today introduced a limited-time offer to save big bucks on the Apple iPhone 7. The Uncarrier will give a $300 credit to those who trade in an iPhone 6, 6 Plus, 6s, or 6s Plus for an iPhone 7 or iPhone 7 Plus. Trade-ins must be owned outright, with no remaining payments or commitments. T-mobile says the value of the trade-in can be applied to the purchase of a new iPhone 7 immediately, with the remainder of the $300 offer to arrive later in the form of a prepaid MasterCard. The offer requires people to finance the new iPhone on an installment plan with a T-Mobile service agreement. Sales tax is due on the full price of the new handset at the point of purchase. T-Mobile says the offer can be combined with its iPhone memory upgrade program, which knocks $100 off the price of the 256 GB iPhone for a potential total savings of $400. The balance of the $300 offer will arrive up to 8 weeks after T-Mobile customers sign up for the promotion on T-Mobile's web site. The offer cannot be combined with T-Mobile's Carrier Freedom program.


Clips, Apple's Video Creation App, Gains Disney Characters

Jul 20, 2017, 12:37 PM   by Eric M. Zeman

Apple today updated its Clips mobile video application with characters from Disney movies and new graphic overlays and posters. Apple says several classic Disney characters, such as Mickey, Minnie, Donald and Daisy, can be added to videos complete with animations. A handful of Pixar characters are available, too, such as Wooody and Jessie from "Toy Story" and Fear and Sadness from "Inside Out." Along with the characters, new Disney-themed posters and backgrounds are available to enhance videos. Beyond the Disney content, Clips gains 10 new Apple-designed graphics, backgrounds, and animated text options so people can create more expressive and unique videos. Clips is available to more iPhones and iPads. It is free to download from the iTunes App Store.


Apple Updates iPhone, Watch, AppleTV Software

Jul 19, 2017, 12:16 PM   by Eric M. Zeman

Apple today pushed out updates to four of its core platforms. iPhone and iPad owners can update their devices to iOS 10.3.3, which Apple has been testing with developers for more than a month. The minor system update, likely the last for iOS 10, includes bug fixes and performance improvements. Apple also released watchOS 3.2.3, tvOS 10.2.2, and macOS Sierra 10.12.6. All the system updates are free to download and install. Apple is already beta testing iOS 11 with both developers and the public. iOS 11 brings a significant number of updates to the iPhone and iPad, and is expected to arrive in the fall.


iPhone Owners Can Now Make Payments via PayPal

Jul 12, 2017, 8:04 AM   by Eric M. Zeman

PayPal today announced that it has added support for Apple accounts. The change means people who use the iPhone, iPad, Apple Watch, and other Apple devices will be able to make purchases from the App Store, Apple Music, iTunes, and iBooks using their PayPal account. Customers need only add PayPal as their payment method in order to take advantage of the service. PayPal says the new payment option is simple to setup and use, and can be set as the default service for making purchases across Apple devices and services. Support for PayPal is hitting Canada and Mexico today, and will reach the U.S. soon.


YouTube's Uptime App Hits App Store, No Invite Required

Jun 26, 2017, 2:10 PM   by Eric M. Zeman

Uptime, an app that allows people to watch YouTube videos together, is now widely available to iPhone owners. Google initially announced the app, developed by Area 120, in March. Uptime purports to make YouTube more social and interactive. With Uptime installed, people can watch a video, interact and chat, curate favorites, and get daily recommendations together with friends who may be watching from somewhere else. Interactions include stickers, emoji, and other real-time reactions to videos. The app initially required an invite, but is now available to anyone from the App Store.


Virgin Mobile USA Relaunches As An iPhone-Only Carrier

Jun 21, 2017, 12:45 PM   by Eric M. Zeman   updated Jun 21, 2017, 7:41 PM

Virgin Mobile USA, which is owned and operated by Sprint, transformed itself today into new provider much more closely aligned with the Virgin brand. Significantly, Virgin Mobile USA is now an iPhone-only carrier, meaning Apple's iPhones are the only phones Virgin will sell moving forward. Further, shoppers will be able to buy and activate an iPhone on Virgin Mobile USA at Apple Stores. Pricing for Virgin Mobile iPhones starts at $279 for the 32 GB iPhone SE and ranges up to $969 for the 256 GB iPhone 7 Plus. According to the company's web site, Virgin Mobile does not offer financing for iPhones and customers will have to pay full price. The company now offers only a single service plan. For $50 per month, Virgin Mobile USA provides unlimited talk, text, and data in the U.S. International roaming add-ons start at $5 per month. There are limitations on Virgin's plan: video playback is capped at 480p, music is streamed at 500Kbps, and gaming is streamed at 1.5Mbps. Virgin says mobile data speeds will be suppressed when the network is congested. For a limited time, Virgin Mobile is offering up to 12 months of service for just $1. The $1 yearly service offer is only available to customers buying a new iPhone and activating it on Virgin's network. Customers will have to sign up by July 31, 2017 to score the $1 deal. At the end of the 12-month service plan for $1, customers will automatically be moved to the $50 plan. Last, the $1 yearly plan and iPhone purchase buy customers access to the Virgin Inner Circle. The Inner Circle is a promotional program that provides benefits with other Virgin-branded properties. For example, Inner Circle members who buy one plane ticket on Virgin Atlantic will be given a second ticket for free. Inner Circle members who book two nights at a Virgin-owned hotel will be able to cash in on a third night for free. Virgin says these offers will be made available to Inner Circle members every few weeks. Customers interested in this package can pre-order one of Virgin Mobile USA's iPhones starting today. The phones and Inner Circle will become available starting June 27. Last, Virgin said it will offer "pre-loved" iPhones starting in the fall, allowing customers to take advantage of more affordable prices.


Apple Files Another Grievance Against Qualcomm

Jun 20, 2017, 7:26 AM   by Eric M. Zeman

Apple is taking another angle in its patent fight with Qualcomm. The iPhone maker is going after one of Qualcomm's core strategies, which is to demand a percentage of the sale price for every iPhone sold in addition to the cost of the processors, basebands, modems, and other Qualcomm chips that may be inside. The fresh legal framework, seen by Reuters, suggests Apple is relying on a brand new Supreme Court decision (Impression Products v. Lexmark, May 2017) to argue that Qualcomm should only charge for the patent license or the chips, but not both. Apple also asked the court to force Qualcomm to drop its countersuits against Apple's manufacturing partners. Apple is withholding a significant amount of cash from Qualcomm while the legal spat plays out, and Qualcomm, in turn is targeting Foxconn and others to recoup the money. Apple believes the fight should be between Apple and Qualcomm only. Qualcomm is tangled in a web of legal lawsuits strung around the world concerning its licensing practices.


Apple to Offer Official Screen Repairs At More Places

Jun 7, 2017, 7:28 AM   by Eric M. Zeman

Apple plans to make it easier to repair damaged or broken iPhone screens by distributing its proprietary fix-it machine to third-party stores. Apple Stores use a custom device called the Horizon Machine, which is about the size of a microwave oven, to replace cracked iPhone screens. The device contains a suction cup for loosening the display, the needed screw drivers, and other precision parts to complete each repair. Apple has agreed to make this device available to its authorized resellers, including Best Buy in the U.S. Apple has some 500 Horizon Machines already in use at its own stores and mail-in repair centers. It expects to seed about 200 of the Horizon Machines to its reseller partners over the next couple of months and reach a total of 400 by the end of the year. This will almost double the availability of Horizon Machines by the holiday season and should make it much easier for consumers to have their iPhone given a fully compliant repair. "We've been on a quest to expand our reach," said Brian Naumann, senior director of service operations at Apple, in a statement provided to Reuters. Naumann said repair times at its own stores have increased. Apple hopes providing more Horizon Machines will cut down on those repair times. The news from Apple comes as "right to repair" laws gain strength around the U.S. Kiosks and other small shops in malls offer screen repairs, but often do so without official parts or coverage from Apple and other OEMs. An aggressive law moving through the New York State legislature would require Apple to provide such shops with its genuine parts at a minimum. Though many small shops perform perfectly adequate repairs with third-party glass, Apple's official screen part includes the fingerprint sensor and only the Horizon Machine can repair damaged sensors.


First Look: Apple iOS 11

Jun 6, 2017, 11:30 AM   by Eric M. Zeman

Apple debuted iOS 11 during the June 5 keynote of its annual developer conference. The refreshed mobile operating system is primed to hit iPhones and iPads later this year with improvements to the App Store, Apple Maps, the camera, Control Center, Files, keyboard, iMessage, Live Photos, Siri, screenshots, and much more. iOS 11 is only available to developers, but here is a first look at the initial beta from Apple.

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iPhone 5 and 5c Won't Run iOS 11, 32-Bit Apps Going Away

Jun 6, 2017, 8:04 AM   by Eric M. Zeman

Some older iPhones will not be part of the iOS 11 party scheduled to arrive this fall. According to Apple's web site, the iPhone 5, the iPhone 5c, and the fourth-generation iPad cannot handle iOS 11's 64-bit app requirements, so they will not be receiving the updated operating system. Devices that can run iOS 11 include the iPhone 5s and SE, 6 and 6 Plus, 6s and 6s Plus, and the 7 and 7 Plus. On the tablet front, iOS 11 is compatible with the iPad Mini 2, 3, and 4, the iPad Air and Air 2, the newer iPad, as well as the big and small iPad Pros. The older iPhones in question use 32-bit processors, while every iPhone and iPad released since 2013 uses 64-bit processors (with 32-bit backward compatibility built in.) One of the under-the-hood changes in iOS 11 is dropped support for 32-bit apps, moving all apps to 64-bits. Since the iPhone 5 and 5c can only run 32-bit apps, iOS 11 simply won't work as intended. Apple has been warning developers to update their apps with 64-bit compatibility for some time. Starting some point later this year, Apple will entirely drop 32-bit apps from the App Store. Such apps have likely not been updated by their developers in years. iOS 11 is available to developers in beta. The final version for consumers isn't expected to arrive until the fall.


iOS 11 to Let Developers Access the iPhone 7's NFC Radio

Jun 5, 2017, 5:07 PM   by Eric M. Zeman

Apple is about to let iPhone owners use their handsets' NFC radios for more than just Apple Pay. Apple today introduced the CoreNFC API, which will permit the iPhone's NFC radio to detect NFC tags and read the information contained therein. Though several iPhone models include NFC radios (6, 6 Plus 6s, 6s Plus, 7, 7 Plus), functionality is restricted to Apple Pay. The new API gives developers access to the NFC radio so their own apps "can read tags to give users more information about their physical environment and the real-world objects in it. For example, your app might give users information about products they find in a store or exhibits they visit in a museum." Based on the documentation published on Apple's developer web site, only the iPhone 7 and Phone 7 Plus will gain the ability to interact with external NFC tags. Android devices have long been able to use NFC radios and tags for varying purposes. The CoreNFC API is part of iOS 11, which dictates that the expanded NFC functionality for the iPhone 7/7 Plus won't arrive until later this year when Apple releases the final version of iOS 11.


Apple Targets Augmented Reality

Jun 5, 2017, 1:41 PM   by Eric M. Zeman

Apple says its new mobile platform will soon become the biggest augmented reality platform with the adoption of ARKit, a new way for developer to take advantage of existing iOS hardware and software to generate AR experiences. Apple is already working with game and other content developers to bring AR to the iPhone and iPad. Augmented Reality merges real-world views with computer-generated content (think Pokemon). Like all iOS 11 features, the new AR content is expected to arrive later this year.


Apple Announces iOS 11 with Person-to-Person Apple Pay

Jun 5, 2017, 1:05 PM   by Eric M. Zeman   updated Jun 5, 2017, 2:34 PM

Apple today debuts iOS 11, its next-generation mobile operating system. Starting with messages, iOS 11 introduces improved discoverability for stickers and emoji. iOS 11 will automatically synchronize conversations across devices (iPhone, iPad, macOS), including deleted messages and threads. Apple says most iMessage content is stored in the cloud, which means it uses less storage on mobile devices. Apple Pay gets a boost in iOS 11, too, with the addition of person-to-person payments. The idea here is to make it easy to send money from one person to another when cash isn't available. Apple was sure to upgrade Siri. Apple used deep learning to create a new voice for Siri, both female and male. The app interface now displays multiple results, and can handle translation. Translations works between English and Chinese, French, German, Italian, and Spanish. SiriKit, for developers allows developers to push Siri deeper unto their own applications. The camera application takes advantage of new compression techniques in order to use less on-device storage. The camera roll gains more tools for Live Photos, which allows for video looping and other effects such as bouncing. The Depth API lets developers take advantage of the iPhone 7 Plus's dual-camera array for portrait-style photos The camera roll takes advantage of machine learning to identify the subjects within photos and tag them accordingly. Live Photos now support trimming, shortening, and more. iOS 11 redesigns the Control Center, as well as the lock screen and notifications center in order to make vital controls and data as easy to reach as possible. Apple Maps gains indoor map data, such as mall and airport floor plans, for navigating around within large buidings. A new tool called 'Do No Disturb While Driving' will essentially silence the device and prevent notifications from reaching your iPhone when it senses it is driving. AirPlay 2 brings with it playback controls for multi-room speakers. A separate API will help developers add AirPlay 2 and multi-room functionality to their own speakers. Apple Music lets people see what their friends are listening to. The new MusicKit API for developers will target social sharing for music, too. Apple is offering iOS 11 to developers in beta starting today. Apple expects to kick off the public beta for iOS 11 later this summer. The operating system won't reach all users until the fall.


Amazon Integrates iCloud Calendar with Alexa

Jun 1, 2017, 7:52 AM   by Eric M. Zeman

People who own an Alexa-enabled device can now interact with their iCloud calendar. Amazon added support for Apple's iCloud calendar service to Alexa this week, making it possible for iPhone owners to access and use their calendar through devices such as the Amazon Echo, Echo Dot, and more. In addition to iCloud, Alexa also supports email from G Suite, Gmail, Office 365, and Outlook. Setting up iCloud requires users to use the smartphone-based Alexa app. Two-factor authentication through Apple iCloud is required. Once the link is established, Apple users need only say, “Alexa, what’s on my calendar today?” or “Alexa, add lunch with Sarah at noon to my calendar" in order to interact with their iCloud calendar. The feature is available to Alexa-support devices in the U.S., U.K., and Germany.


T-Mobile Goes After Verizon Customers with Latest Promo

May 24, 2017, 7:40 AM   by Eric M. Zeman

T-Mobile hopes its new "Get Out of the Red" deal will tempt Verizon customers to switch to T-Mobile. T-Mobile is offering to pay the remaining balance on Verizon subscribers' handsets and allow them to use those same handsets on T-Mobile's network. Lots of caveats apply. In order to qualify for the deal, Verizon customers must be in good standing with Big Red and come to T-Mobile with an Apple iPhone SE, 6s, 6s Plus, 7, 7 Plus, Google Pixel, or Pixel XL. These phones have the proper radios to support T-Mobile's LTE network. The company is working to add other devices to the list. Verizon customers will need to port their number to T-Mobile, sign up for a T-Mobile One plan, buy a new T-Mobile SIM card, and sign up for T-Mobile's Premium Device Protection Plus insurance plan for $15 per month. Once all these criteria are met, T-Mobile will pay the remaining balance on the Verizon iPhone or Pixel, whatever that may be. T-Mobile says customers will be reimbursed for their Verizon iPhone/Pixel balances within 15 to 30 days via prepaid MasterCard. T-Mobile is pitching the idea as an easier way to switch carriers as it doesn't require people to backup or transfer content from one phone to another. The offer works with Verizon handsets because by law Verizon's LTE phones must be unlocked. AT&T and Sprint customers cannot take advantage of this offer precisely because their phones are carrier locked. T-Mobile's Get Out of the Red promotion will be available starting May 31. T-Mobile is, however, throwing a bone to AT&T and Sprint customers. T-Mobile said it will pay off the remaining handset balance and/or early termination fee for AT&T/Sprint customers who port a number to T-Mobile and finance a new device on T-Mobile's equipment installment plan. Last, T-Mobile customers who already have two T-Mobile One plans will be able add two additional lines of service for the price of one. This promo requires autopay.


Apple Releases iOS 10.3.2 with Bug Fixes

May 15, 2017, 12:07 PM   by Eric M. Zeman   updated May 15, 2017, 12:31 PM

Apple today made iOS 10.3.2 available to the iPhone and iPad. The minor system update primarily resolves bugs, patches security holes, and improves performance. Apple has been testing the update for the past month through its developer and public beta programs. iOS 10.3.2 is free to download and install over the air. Apple also distributed watchOS 3.2.2, macOS Sierra 10.12.5, and tvOS 10.2.1 — all of which focus on security and performance.


Apple to Invest $200 Million in Corning

May 12, 2017, 12:52 PM   by Eric M. Zeman

Apple today said it plans to invest $200 million in its business partner Corning. Corning makes the Gorilla Glass used on iPhones and many other modern smartphones and tablets. Apple said the funds will support Corning's research and development efforts, as well its equipment purchases, and manufacturing facilities. Apple is targeting Corning's facility in Harrodsburg, Ky., which has supplied Apple with glass since the first iPhone in 2007. The Harrodsburg facility employs about 400 people. Earlier this year, Apple committed to spending $1 billion through its Advanced Manufacturing Fund to foster innovation among American manufacturers. Corning is the first recipient of these funds.


Apple Wants iPhone Owners to Take Better Pictures

May 12, 2017, 7:39 AM   by Eric M. Zeman

Apple recently published a new web site with a number of how-to tutorials on photography for the iPhone 7. Rather than focus on technical explanations, Apple demonstrates how to improve a variety of specific shots, such as close-ups, portraits, panoramas, selfies, and so on. The tutorials are generally about 30 seconds long and include just a few steps for people to follow. The web site can be accessed from any internet device, but the videos are optimized for viewing on an iPhone.


Imagination to Divest Biz Units In Wake of Losing iPhone Contract

May 5, 2017, 7:51 AM   by Eric M. Zeman

Imagination Technologies said it plans to sell two of its business units and strengthen its balance sheet before its years-old partnership with Apple expires. Earlier this year Apple told Imagination Technologies that it will no longer need the company's GPUs for the iPhone in 15 to 24 months time. Apple is Imagination Technologies' largest customer and the loss of the iPhone maker's business will result in a transformative change for Imagination Technologies. The company has already begun a legal dance around Apple. "Imagination has been unable to make satisfactory progress with Apple to date regarding alternative commercial arrangements for the current licence and royalty agreement [and] has therefore commenced the dispute resolution procedure under the licence agreement with a view to reaching an agreement through a more structured process," said the company. Imagination contends that Apple will not be able to design and manufacture its own GPU without violating Imagination's patented technology. At the same time, Imagination is preparing to sell its MIPS and Ensigma businesses. Imagination will hold onto its PowerVR businesses unit. Imagination Technologies did not spell out a timeframe for making these changes.


Google Gives Enterprise Admins More Control Over iPhones

May 2, 2017, 12:40 PM   by Eric M. Zeman

Google today expanded the security features Google Mobile Management administrators can enforce on corporate iOS devices. The new tools will let businesses that rely on Google's device management service to ensure iPhone and iPad users conform to corporate security policies. For example, G Suite admins can now sync managed corporate contacts to iOS devices and revoke access when needed. This is particularly helpful when using global address lists, which are now compatible with the native iOS email, calendar, phone, and contacts apps. G Suite admins can also now configure Google account on iOS to sync contacts and calendars, manage Safari browser settings, manage photo sharing, and set permissions with respect to screenshots, screen recording, Siri, and Apple Watch. The new tools are rolling out to all G Suite admin users over the next few weeks.


Apple Spits Out Fourth Round of iOS, WatchOS Betas

Apr 24, 2017, 12:52 PM   by Eric M. Zeman

Apple today made iOS 10.3.2 Beta 4 available to developers. Apple hasn't provided any specific details about what's in iOS 10.3.2; it likely focuses on resolving bugs and smoothing over performance issues. Apple also made fourth betas of watchOS 3.2.2, macOS Sierra 10.12.5, and tvOS 10.2.1 available to developers. Apple hasn't indicated if or when these new in-progress operating systems will be released to public beta testers. Public betas typically drop a day or two after the developer betas. Consumers interested in testing pre-release software will need to register their Apple device, such as the iPhone 7, in order to receive beta builds of iOS and other platforms.


Third Round of Betas for Apple Platforms Reach Developers

Apr 17, 2017, 1:48 PM   by Eric M. Zeman

Apple today made iOS 10.3.2 Beta 3 available to developers. Apple hasn't provided any specific details about what's in iOS 10.3.2; it likely focuses on resolving bugs and smoothing over performance issues. Apple also made third betas of watchOS 3.2.2, macOS Sierra 10.12.5, and tvOS 10.2.1 available to developers. Apple hasn't indicated if or when these new in-progress operating systems will be released to public beta testers. Public betas typically drop a day or two after the developer betas. Consumers interested in testing pre-release software will need to register their Apple device, such as the iPhone 7, in order to receive beta builds of iOS and other platforms.


Qualcomm Countersuit Says Apple Hobbled Its Chips

Apr 11, 2017, 7:08 AM   by Eric M. Zeman   updated Apr 11, 2017, 10:55 AM

Qualcomm filed a retaliatory lawsuit against Apple and accused the iPhone maker of bad behavior. The filing is in response to one Apple made against Qualcomm earlier this year. It that argument, Apple accused Qualcomm of abusing its market position to unfairly charge for chips and licenses. Qualcomm's response points out five major grievances with Apple, suggesting the company has not negotiated in good faith to license Qualcomm's patents. Specifically, Qualcomm says Apple "chose not to utilize the full performance of Qualcomm’s modem chips in its iPhone 7 [and] misrepresented the performance disparity between iPhones using Qualcomm modems and those using competitor-supplied modems." Qualcomm also accused Apple of breaching and mischaracterizing agreements with Qualcomm, interfering with Qualcomm's licensees, encouraging regulatory attack around the world, and threatening Qualcomm to go public over disparities in chip performance. Qualcomm is seeking damages from Apple for "reneging on its promises in several agreements" and it wants Apple to cease interfering with Qualcomm's partners. Qualcomm has come under fire from several governments, including that of the U.S., that allege Qualcomm uses predatory and unfair licensing practices.


Apple Releases iOS 10.3.1 to Fix Bugs

Apr 3, 2017, 12:13 PM   by Eric M. Zeman

Apple today pushed a minor system update to iPhones, iPads, and iPods that's primarily meant to fix bugs. iOS 10.3.1, which clocks in at under 50 MB, also improves device security. The update is free to download and install over the air.


Apple to Create Its Own GPU for the iPhone

Apr 3, 2017, 7:20 AM   by Eric M. Zeman

Apple is developing a new graphics chip for the iPhone that will see the end of its long-term relationship with Imagination Technologies. Apple has relied on Imagination for years to provide the iPhone's GPU. Apple recently informed Imagination that it "will no longer use [Imagination's] intellectual property in its new products in 15 months to two years time." The iPhone is packed with third-party components, but Apple designs the main application processor. Phone performance relies on the CPU and GPU working together closely, so it stands to reason that Apple would also want to control that piece of the iPhone. Imagination, however, doesn't think Apple can get away so easily. "Apple has not presented any evidence to substantiate its assertion that it will no longer require Imagination’s technology, without violating Imagination’s patents, intellectual property and confidential information," said the company in a statement. Imagination requested these details from Apple, but Apple declined to provide them. The two companies have already explored alternative commercial arrangements for the patent licenses and royalties that pertain to Imagination's technology. Imagination said it won't stand for its patents to be violated. Apple hasn't commented on the matter. Imagination is a U.K.-based firm. Investors punished Imagination's stock after the company shared the news.


T-Mobile Adds Free AppleCare to Its Device Insurance Plan

Mar 27, 2017, 8:14 AM   by Eric M. Zeman

T-Mobile today improved its monthly insurance program by offering AppleCare at no additional cost. Customers who subscribe to T-Mobile's Premium Device Protection and Jump! with Premium Device Protection insurance plans will have access to T-Mobile's insurance benefits as well as those offered by AppleCare. T-Mobile's plans cover loss, theft, accidental damage, hardware coverage, and security. AppleCare is available for the newest iPhones and iPads, including the iPhone 7 and 7 Plus, and iPad 9.7. AppleCare includes 24/7 technical support from Apple and low fees for certain repairs at Apple Stores and certified Apple repair facilities. For example, screen replacement deductibles cost just $29, while battery replacement service is free. T-Mobile's Premium Device Protection and Jump! with Premium Device Protection insurance plans cost $12 per month.


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