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What happened to you RIM?

by pwfb    Apr 12, 2010, 8:08 PM

I have been a Blackberry user for over a decade. My original device was a RIM 850. Slowly but surely I have seen the quality of Blackberry devices decline ever since then.

My current model (Tour 9630) is awful. I am awaiting my third replacement.

I post this not necessarily seeking a response but more of an open question to RIM: What happened to you? Quality control has gone to hell. Design, once cutting edge and well thought out is now slipshot.

Please RIM, get back to basics.....

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