I have a Blackberry Torch that my friend tried to unlock from att to Tmobile but he gave the person with the codes the wrong esn and he tried putting that wrong code in 10 times. He was told that the phone can never be unlocked from att again. My question, is that true that it can never be unlocked for the sim again?
From what I understand it is locked to Tmobile and need to talk to RIM about getting it unlocked. Tmobile can't help you anymore. There might be other ways to get around this, but unfortunately, you entered the code wrong 10 times which sort of locks up the phone even more.