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Can anyone give me any answers on this issue?

by nfe    Dec 28, 2005, 4:25 PM

I have had a Treo 650 with Sprint since July of 2005 and have had some serious issues with it the past few days. My phone seems to have crashed. All the memory is gone, the phone book, any programs I had downloaded from Treo or Sprint, everything. It has been turning on and off by itself continuously and locking up. I cannot make or recieve calls or text and no one at the local Sprint store can give me any answers because they have not been trained on the phone. I called tech support and did a master reset. I am still having text and calling problems. The screen and keypad lights are not working either. I was advised to do an update and have the phone flashed. Neither have given me any answers. Has anyone had any experience with this that can help me out?

NFE

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