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Katana DLX e-mail issue

Steeners

Jul 30, 2007, 1:11 PM
Does anyone know about this? I just tried to access e-mail through messaging on THREE DIFFERENT katana DLX's, and it completely freezes the phone and I have to remove the battery to reboot. Does anyone know how to fix this. I tried calling Sanyo twice, and got no help! Sad
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eric Lin

Aug 2, 2007, 5:30 PM
from an anonymous user:

"I HAD THE SAME ISSUE. YOU HAVE TO CONTACT TECH SUPPORT WITH SPRINT. IT IS A KNOWN ISSUE WITH THE PHONE. I ENTERED IN A CODE WHEN THEY WALKED ME THROUGH IT, AND FIXED THE PROBLEM. NOW IT WORKS GREAT! I SHOULD HAVE WROTE IT DOWN, BECAUSE I WAS ASKED ABOUT SEVERAL TIMES ALREADY."
...

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