Audiovox
8600 update to fix problems?
I called Audiovox today to find out when the next firmware upgrade will be avalible. It's avalible! I was told my provider "Verizon" has it and Audiovox does not know why it has not been offerd for install yet. After a hour on the phone explaining this to many Verizon reps I gave up since each time I was told Verizon does not have the firmware upgrade yet from Audiovox and when they do they will let me know.... and I should check back in a couple weeks. Yes this pissed me off! The phone seems like a nice phone if the simple problems get fixed ASAP.
I have tried this way, TWO forms Verizon reps can fill out that Verizon has is to get things fixed
1) "Verizon voice of the customer"
2) "Trouble Ticket"
and it does not seem to get much acti...
(continues)
I have tried this way, TWO forms Verizon reps can fill out that Verizon has is to get things fixed
1) "Verizon voice of the customer"
2) "Trouble Ticket"
and it does not seem to get much acti...
(continues)
...
The firmware upgrade was released last night by Verizon. I had it
installed today at Verizon Service center and it does fix allot of
the VR problems. I was told the other problems very possibly will not
get fixed in less other 8600 owners call in to Verizon & Aduiovox to
insist they get fixed ASAP like I have. The Firmware update #
3_5.236. To check to see if you need a update press:
1) Menu
2) 6
3) 6
4) 8
and note the software verion you have which will be lower then the
verion I posted since thier is only two verions avalible. The
original verion and the one I mentioned....so every one that has a
8600 before today needs the upgrade. You will need to visit your
local Verizon service center to get it installed.
installed today at Verizon Service center and it does fix allot of
the VR problems. I was told the other problems very possibly will not
get fixed in less other 8600 owners call in to Verizon & Aduiovox to
insist they get fixed ASAP like I have. The Firmware update #
3_5.236. To check to see if you need a update press:
1) Menu
2) 6
3) 6
4) 8
and note the software verion you have which will be lower then the
verion I posted since thier is only two verions avalible. The
original verion and the one I mentioned....so every one that has a
8600 before today needs the upgrade. You will need to visit your
local Verizon service center to get it installed.
...
i wonder why verizon released this phone. ive seen nothing but problems with them.. if you check out the audiovox corporate website and the wireless chat there.... nothing but problems.. tsk tsk tsk
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Eh chino I agree it should have never been released the way it works. Verizon & Aduiovox need to rethink the way they test, make,fix problems like the 8600 has. Please post the exact web address you mentioned. I looked for it but could not find it.
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http://pub37.bravenet.com/forum/show.php?usernum=316 ... »
i believe thats the direct link for the message board. its not as nice as phonescoop... its only for audiovox products. if that link doesnt work just go to the corporate website and then on the left hand side there is a link for the "Wireless Chat" part of the site. take out your frustrations from this phone with everyone else on the site!!! its a good time!!!
i believe thats the direct link for the message board. its not as nice as phonescoop... its only for audiovox products. if that link doesnt work just go to the corporate website and then on the left hand side there is a link for the "Wireless Chat" part of the site. take out your frustrations from this phone with everyone else on the site!!! its a good time!!!
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If you ever need any firmware update (or even just think you want one) call your local Verizon CORPORATE STORE (retailers don't have the software or capability) to see if they have it, then truck on down there and be prepared to leave your phone there for a couple hours (some stores take longer than others) and they will do it for you free of charge---This goes for any other software update (Moto 7868 startac for sms, etc.)
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