Top message: U SUCK! by cilvzwagent
Replying to: Re: U SUCK! by clusterer
There are thousands of phones. If you send it to repair, it's more likly to be lost...for a while, or for good. I've only had to send a phone in for repair one time. It was a huge star tac....also in the 90's. I've never had to since. And I've mostly used Motorola phones.
Most customer service is out-sourced to over seas operations. It sucks, but it's a part of corporate America. Think of how many jobs we would have here in the US if we brought those jobs back.
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