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Replying to:  U SUCK! by cilvzwagent   Apr 18, 2007, 2:19 PM


by kapwww    Sep 26, 2007, 2:14 PM

With VZW, I don't worry so much about repair because on-site service centers will replace it with a refurb which still has the remainder of the 1-year warranty or 3 months, whichever is greater.

The problem I have is that about half customers I've sold a moto phone to in the last year have been back with problems. It looks bad for me. When I email my Moto rep about problems (charger issues, swelling batteries, etc) they deny that they've seen or heard of the issue. I'm calling BS on them. I can't be the only store in the country with problematic Motorola phones.

They need to worry a bit more about quality control or the US industry will start rejecting their crap. Let the rest of the world deal with them.

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