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i need help

by RTEENIE22    Jun 14, 2004, 11:01 PM

ok i have a 3595. i have an older one. i want to upgrade to the software of the newer ones with aim in the menu. cs said i could get the upgrade in the store so i go there and the guy said he has no idea what i am talkin about and says they cant do it. i called today and the lady said all they could do is sell me a new phone. so how do i get my phone upgraded??? anyhelp is appreciated

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