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'Failed to open Outlook' Sync to Outlook 2003 WinXP Home

devehf

Sep 15, 2004, 10:40 PM
Man, I've been on the useless nokia support line 3 nights in a row trying to get my 6620 to sync w/ Outlook 2003 (w/ Office SP1).

1st I installed 6.1 PC Suite which came on the CD from ATTWS. Then I downloaded 6.3 from nokia.com. I called US support and they said use 6.2 from NokiaUSA.com.

I rebuilt my Outlook 2003 profile. I Un-installed ran reg clean and re-installed 6.2. I still get the dreaded 'failed to open' error. I can't even change the settings. When I bring up the advanced menu to alter the profile, the old profile shows up in the combo box which perplexes me b/c the profile was deleted. Then when I switch to the new profile and click OK the Sync applet window turns white, doesn't redraw and the sync process just bloats in me...
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