*shrugs* It might not be the phone though...My Motorola does work better than my Kyocera, but I found out that the network is as supportive where I live, so it doesn't seem to matter what phone you have..
It's kinda like out of the frying pan and into the fire. Kyocera may be easier to use, however, they have made a higher percentage of duds, and don't follow up with good Customer service in the repair side. Out of the 8 Kyocera products we have offered (not with Verizon, but some of the same phones) 5 of them have had serious issues that resulted in the phones not living past the 1 year warranty, much less the length of the contract. Two of the three haven't been out a year, so I'll let you know how they do. The third is discontinued, so who cares anymore, how well it holds up at this point.