Warranty... What Warranty?
Figure one year warranty, no problem... What a joke. Under "What is not covered" I see "(c) any plastic surfaces or other externally exposed parts that are scratched or damaged due to normal use".
I figure this is for extreme cases and a reasonable customer service agent would want to keep an otherwise satisfied customer. Well Bubba and Buck (his supervisor) didn't see it that way. In fact Buck implied, in no uncertain terms, that I lied to him by saying "...let me tell you the facts, the hinge was damaged by miss-...
I bought a Samsung SGH-S300 three months ago, and a couple of weeks ago the screen went blank. Like you, I figured all was well...all I had to do was fall back on the warranty.
So I email the Customer Rep, and they email me back, saying that they can't do anything because the phone is not manufactured for use in the USA, and therefore (due to FCC regulations) they can't support the phone!
What a load of BS. The warranty doesn't say anything about WHERE the phone was purchased, just that they'd replace it.
As you already know if the phone is not marketed by the company, there is no way you can replace it.
The 1 year warranty is provided by Samsung, not the carrier who sold you the phone.