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Unsuccessful reset

Jc1103

Oct 27, 2016, 7:31 PM
I can't get my phone to do a factory reset it keeps coming back to encryption unsuccessful...what can I do to get it back to normal
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Hsaees

Jul 15, 2017, 2:34 PM
- Ensure that you have backed up any files you wish to preserve as noted above.

- Perform a hardware reset by using a pin or paper clip to press the button inside of the pinhole at the lower right corner of the tablet. You should feel a slight click when pressing and releasing the button. Make sure your pin actually contacts the button and is not too tight in the pinhole. The tablet will boot up from the reset.

- From the Apps menu, locate the Settings app.

- If your system is running ICS (Android 4), then open Settings - Backup & reset. If your system is running HC (Android 3), then open Settings - Privacy.

- Scroll down to the bottom of the window, and select Factory data reset.

- Follow the on-screen instructions to complet...
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