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why does voice quality suck on the 700wx with sprint?

d94

Apr 17, 2007, 5:11 PM
sorry for the double post..just noticed theres a pocket pc section..

well, heres the deal
iv had a 700w with verizon for about 6 months..works awsome, voice quality is great and the speaker is loud

i work for sprint and just got a 700wx setup on an employee plan, i got the 700wx off someone...when i got it running voice quality sucked and speaker was probably half as loud as that of my verizon. i went into a corp store and they replaced it with a brand new one...same problem!

am i having bad luck?
or does the 700wx just suck voice quality wise, and i should get a 700p or wait for the new 750 series to come out..


id really like to keep the sprint phone..evdo is twice as fast as verizons..and obviously the killer employee plan...
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chocolateman85006

Apr 18, 2007, 9:00 AM
As a short lived Sprint user, the voice quality sucked period (not as bad as Cingular, though). The 700w that I have with Verizon has excellent voice quality. I am, however, interested in the 700wx, or even a 750.
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DeepFryerDan

Apr 18, 2007, 5:38 PM
ive never heard of that problem and i work in a sprint corporate store. it could be the area youre in or even some software running on the phone.
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raycarroll70

Apr 19, 2007, 3:40 PM
Cool
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VeRiZoN01

May 16, 2007, 1:48 AM
no it's cause it's sprint that's all you need to know
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DeepFryerDan

May 16, 2007, 10:04 AM
haha and suppose you think verizon is better? same towers, same technology smart guy.
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bruiser

May 17, 2007, 10:48 AM
i read an article about companies that had the worst customer service..(companies as a whole not just wireless companies..) and sprint was said to have the worst customer service. I have heard nothing but bad things about sprint.
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DeepFryerDan

May 17, 2007, 2:23 PM
i agree with that. our customer care reps over the phone are unbelievably rude and uncaring. most of our stores have the same problem. im mean too haha
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chocolateman85006

May 23, 2007, 2:34 PM
Because of Sprint's 611, I'll probably not return to them.
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chocolateman85006

May 17, 2007, 3:20 PM
How so? When I had Sprint, it was certainly slower than Verizon's network? That, and you can't send MMS's from Sprint's PDA/Smartphones.
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rukshanw

May 23, 2007, 11:21 AM
This is most likley the codec used by each carrier to encode your voice. To put it in non technical terms, you voice needs to be converted to 1s and 0s to send it through the network. And when it does this conversion, it uses what is called a CODEC. How your voice sounds on the other end, is a direct result of how well it was encoded. The higher the quality, the beter it sounds. Unfortunately, when it comes to voice, you do not need a very high encoder as opposed to music - which is why music sounds like crap going over a cell network (especially CDMA like VZN/ Sprint).

I am not saying one carrier is better than the other carrier, but most likley this is what you are experiencing.

Also, to answer Chocolateman's repoly about not being a...
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