Replying to: Palm Verizon update 1.05a... a joke!!! by siddu2
Re: Palm Verizon update 1.05a... a joke!!!
Well my 650 crashed and died during the Verizon update to firmware 1.05a.
I spend three hours between Palm and Verizon.
I guess Palm changed their mind about charging me for the repair after seeing
my mutiple posts here and on other boards.
Funny... my 3 posts on the Palm site are now gone.
I guess they screen the posts and don't want others to see the complaints?
They called me late in the day and offered to repair my device at NO charge.
I would just have to pay the shipping.
Too bad I had already spoke to Verizon and they agreed to send me a refurbished one for $50.
Thanks Palm for recognizing your problem with the download.
I do appreciate it.
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