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Replying to: buying phones on e-bay by reverendcrusix
yep, when you do the esn swap, make sure that the person performing the swap adds TEP(Total Equipment Protection), or you can call customer care, and they can connect you to the company that we contract our insurance out to, and they will walk you through adding on the insurance. it's easiest to go into a store(make sure that it's corporate owned) and have a consultant do the swap for you there... that way, they should be able to give you a receipt that shows what all they did.
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