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Replying to: What the heck is Cingular doing?! by mobilephonejunkie8
Unfortunately, that is the way the industry is going. The activation based model is ineffectual and creates sales people that cram as much as possible down people's throats and wonder why the customers get so frustrated! This is the reason why I started my own 3rd party representation company that is completely independent of carriers and does not sell phones at all! So many times I have heard the line, "What carrier do you have. (Customer says) _____ carrier and I am happy and under contract. (Sales person) well terminate and go with our program..." and then proceeds to justify converting them on the sole basis that they will make a sale regardless of cost or consequence to the customer! If you are frustrated with being dealt with this way ANY of you are more than welcome to contact me and I will give you the right information!
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