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Replying to: What the heck is Cingular doing?! by mobilephonejunkie8
the ever changing technology is a lot to keep up with, there are some of us cingular employees that take pride in what we do and we try very hard to keep up. here at the store i manage we take all possible training that we can and honestly it is stll confusing to me, but i would never get rude with a customer because i didn't know the answer i would get the specifics on what the customer wants and find the right answer. so i just wanted to say not ALL of us are bad.
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