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Replying to: need help...save my job! by foxiangel5
I totaly here where you coming from, but the problem is the answers to your questions is a full 8 hour training class and very difficult to explain through a forum. The best thing I could offer is to try your best to get your hands on one. That is the way I have learned nearly everything I know. Just by playing with it. I work for AT&T, so I cant be a lot of help, but if you have specific questions shoot me an email and I will try to help the best I can.
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