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Verizon Wireless Apologizes For Data Charges, Settles With FCC

Oct 28, 2010, 2:22 PM by Philip Berne

Verizon Wireless will pay a $25 million fee to the U.S. government to settle the issue of accidental data charges. The FCC was investigating claims of customers who may have inadvertently activated a data feature on a phone without a data plan, thus incurring a data usage charge. Verizon Wireless previously announced it would reimburse customers a total of $52.8 million, mostly in increments from $2 to $6 per user. Verizon has also added a free 50 KB allowance to user accounts with the hope of avoiding future problems. One in six Verizon customers may have been affected by the issue.

source: Verizon Wireless

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Comments

This forum is closed.

This forum is closed.

phatmanxxl

Oct 28, 2010, 4:58 PM

Obama! Obama!

Average Joe gets $2, the government gets 25 million, and why should the government be awarded such a huge amount anyway? Was it affected by this overcharge? NO 🙄 That extra money could have gone to the customer as well.

muchdrama

phatmanxxl said:
Average Joe gets $2, the government gets 25 million, and why should the government be awarded such a huge amount anyway? Was it affected by this overcharge? NO 🙄 That extra money could have gone to the custome

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flip mode

yea but you had to have seen that coming. someone in power opened a bill from Big Red and was like WTF. so that's how Big Brother got paid and the customer gets less than a gallon of gasoline's worth. 🤣

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jhr2112

It's called a fine...geez..you brake the rules you pay a fine..

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