cell phone reviews, info, news, community, and deals
T-Mobile Says Software Error Caused Service Outage
T-Mobile issued yet another statement to explain what was behind the service outage experienced by its users on Tuesday, November 3. It said, "After investigating the cause, we have determined that a back-end system software error had generated abnormal congestion on the network. T-Mobile has since implemented additional measures to help prevent this from happening in the future." T-Mobile has not indicated what -- if anything -- it is going to do to recompense the affected customers. T-Mobile claims only 5% of its users lost service.
from T-Mobile
6 comments on this news item ›
Related news:
T-Mobile Says All Services Restored
Cingular Recovers from Massive Outage
T-Mobile Temporarily Halts Sales of Sidekicks
T-Mobile Attempts to Make Amends with Sidekick Customers
T-Mobile Says It Has Recovered Most Sidekick User Data
The hottest, newest phones now on sale with Phone Scoop's affiliate partners:
Samsung Convoy for Verizon Wireless
Be among the first to have one! Available now from our affiliate partners. Click here to shop.
Motorola Droid for Verizon Wireless
Be among the first to have one! Available now from our affiliate partners. Click here to shop.
All content Copyright 2001-2009 Phone Factor, LLC. All Rights Reserved.
Text, images and all other content on this site may not be copied or republished in any way without formal permission.
1