Palm Issues Statement Over Palm Pre Privacy Concerns

posted Aug 12, 2009, 5:21 PM by Eric M. Zeman

Today a report surfaced that accused webOS and the Palm Pre of sending end-user information -- including location data and what sort of applications were running -- back to Palm without end-user consent. In response, Palm issued the following statement: "Palm takes privacy very seriously, and offers users ways to turn data collecting services on and off. Our privacy policy is like many policies in the industry and includes very detailed language about potential scenarios in which we might use a customer's information, all toward a goal of offering a great user experience. For instance, when location based services are used, we collect their information to give them relevant local results in Google Maps. We appreciate the trust that users give us with their information, and have no intention to violate that trust." Palm did not say exactly how end users can opt out of these data-sharing services, nor did it fully explain why Palm would want to know which applications users have downloaded and are running.

from Palm

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