T-Mobile Clarifies Customer Data Issue

posted Jun 9, 2009, 9:51 AM by Eric M. Zeman
updated Jun 9, 2009, 1:11 PM

T-Mobile issued the following statement regarding reports of a breach in its data systems. "To reaffirm, the protection of our customers' information and the security of our systems is paramount at T-Mobile. Regarding the recent claim on a Web site, we've identified the document from which information was copied, and believe possession of this alone is not enough to cause harm to our customers. We continue to investigate the matter, and have taken additional precautionary measures to further ensure our customers' information and our systems are protected. At this moment, we are unable to disclose additional information in order to protect the integrity of the investigation, but customers can be assured if there is any evidence that customer information has been compromised, we would inform those affected as quickly as possible." T-Mobile has added, "Following a recent online posting that someone allegedly accessed T-Mobile servers, the company is conducting a thorough investigation and at this time has found no evidence that customer information, or other company information, has been compromised. Reports to the contrary are inaccurate and should be corrected. T-Mobile continues to monitor this situation and as a precaution has taken additional measures to further ensure our customers' information and our systems are protected. As is our standard practice, customers can be assured if there is any evidence that customer or system information has been compromised, we would inform those affected as quickly as possible."

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