Carriers Charged With Misleading Ads, Charges

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posted Jul 22, 2005, 10:33 AM

New York City Department of Consumer Affairs has recently charged all national carriers of deceptive advertising. The charges accuse each carrier of advertising a rate plan or feature for one price in large print and then including additional charges or restrictions in small type or elsewhere. Verizon and Cingular have settled charges with the department, but Sprint, Nextel and T-Mobile are allowing their cases to proceed to court. In California, complaints have been filed with the Public Utilities Commission against Cingular and Sprint for charging customers for unsolicited text or multimedia message advertisements sent from the carriers themselves.

more info at Reuters »
more info at New York Times via CNet »

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