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Top message:  picture messaging by mnymker   Oct 17, 2008, 7:14 AM

Replying to:  Re: Picture messaging is a carrier's data service by yakdogin11   Oct 20, 2008, 8:19 PM

Re: Picture messaging is a carrier's data service

by ajlineman    Nov 18, 2008, 10:38 PM

Do you have a medianet package? Or a ppu soc? Did you set anything up like that when you started service?
Did you request that the internet be blocked to make your monthly service cheaper?

To send/receive you not only have to have medianet (at least pay-per-use) provisioned on your account, but you must have it registered. (only happens automatically if you have the SOC provisioned at time of activation)

I'd call customer care at either 611 from your AT&T phone or 1-800-331-0500 from another phone.

Just let them know your MMS isn't working.

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