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Replying to:  Call Centers.. by viperguy   Mar 17, 2010, 9:34 AM

Re: Call Centers..

by SUMC_MEAD    Jun 17, 2010, 9:04 AM

Yea i get ya. we're also graded based on following our callflow. ugh i hate it cuz sometimes it pushs the customer away and makes them feel trapped. Evil or Very Mad

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