Techs & Trends
Blackberry Issues
I have gotten some many calls about customers have their internet icons disappearing from the apps screen. I end up sending them to Blackberry Tech but I was hoping that someone might be able to tell me how I can reinstate the icon without have to send them to BKB Tech.
Also I have herd that there is a way to remove an icon line BKB text from the apps screen and place it back. How is that done also. If anyone can provide me with that information, I would be very greatful.
Also I have herd that there is a way to remove an icon line BKB text from the apps screen and place it back. How is that done also. If anyone can provide me with that information, I would be very greatful.
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The Icon disappears when the Blackberry isn't registered with the Blackberry Network. Usually a simple battery pull allows it to re-register. There was a rather large outage two days ago that may have caused the issue. It started in Texas from the sound of it, but I'm not sure what all areas ended up being effected.
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You can also go to 'options' then 'advanced options' then 'host routing tables' then hit the menu key and select register.
Or, you can send them service books if that and a battery pull still don't work.
As for BKB txt icon, huh? You can always highlight and icon, hit the menu key, and select hide, but you can't delete it, unless you go into the program list and delete it, but at that point, you aren't ever getting it back unless you reflash the OS.
Or, you can send them service books if that and a battery pull still don't work.
As for BKB txt icon, huh? You can always highlight and icon, hit the menu key, and select hide, but you can't delete it, unless you go into the program list and delete it, but at that point, you aren't ever getting it back unless you reflash the OS.
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