Top message: Verizon to start charging for technical help. by Eiron
Replying to: Sprint offers the same service called "Ready Now" FREE by DE 2 Philly
As a salesman, I have no issues helping someone with a phone. It gives good customer experience and leads to a good relationship.
On the flipside... My paycheck depends on sales. Sales that can't happen for the 30+ minutes I'm helping someone.
Granted... going the extra mile *CAN* lead to additional sales, so can extra time not helping someone for free.
I personally wouldn't charge someone if given the choice. If Verizon starts charging for lessons/help, it'll honestly be yet another way I'm better priced than Verizon.
- Re: Paid lessons? by maverick218
- Re: Paid lessons? by Gizmo