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Top message: Sprint Ripoff by sirwes
Replying to: Re: Sprint Ripoff by AccessoryGeeks
While the original post was quite a while ago so any reply at this point is a bit irrelevant, he was just trying a sob story. There are a number of issues any carrier will have with customer service. What obviously happened was the line was not canceled, it was put on a lost stolen disable so chargers were still valid. The customer in this case did not check to see what had actually happened and left things to interpretation. He assumed he knew what happened but there is a lot of lingo that differs between employees and customers. Unfortunately it is the burden of the customer to make sure their account has been handled properly because there is no way to know if one of these lingo situations has come up.
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