Replying to: Sprint Ripoff by sirwes
Innocent until proven guilty and heresay is not admissibable in court.
But if you want to defend yourself, post a link to pics of the bill and someone on here can verify you paid a bill + ETF, then another bill came after that. I would use a high resolution camera and a free account like photobucket to host it. Also if you want to prove you were on hold, should include the detail cell bill of a phone call to customer service for over an hour (at which point your battery failed).
You posted in an experienced cellular forum. Beware the reprocussions of false and unprovable accusations.