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Replying to:  Now what? by andy2373   Oct 29, 2008, 1:28 PM

Re: Now what?

by Wireless Consultant    Oct 30, 2008, 12:41 PM

You need to build a case by calling customer service everytime you have bad service. They will try to trouble shoot.
They might fix it or they might realize that you are not getting the service that you are paying for and let you out.

I had a problem with Verizon and when I call to trouble shoot they offered me to cancel with no penalty.
I fixed the problem and did not want to cancel but I had that option after calling 2-3 times about the problems.

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