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notes on account
Do any dealers ever show customers notes on the account? When you bring up their account can they see what you are looking at?
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i think kiosk dealears can but outside vendor dealers like online stores like letstalk.com i don't think those can.
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GWFOXAug 26, 2004, 4:46 PM
I run an e*roes system with VZW.
I am unable to see or make any form of notes on accounts.
This is the standard system for VZW indirect dealers.
Someone refresh my memory cause I believe the VZW direct stores use I2K...
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i think they use vison as well as i2k
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GWFOXAug 27, 2004, 4:48 PM
Thanks Sammy.
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Direct Dealers use Vision and Netace
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Not all dealers--it's dependant on where they're located.
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The programs direct outlets use is dependant on which area they are in
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In the midwest IL/WI Market it is e*ROES I2k for indirects
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