Shop Talk

those of you who are in the industry i'm interested to know what current level or title you hold i.e. customer service rep, sales rep, technical assistance rep, etc? and are you doing it as a job or are you doing it as a career in the wireless service industry?

me i initially started doing it because i needed a job, but after the first 6 months i realized that i actually liked the job and i wanted to stay in the business and move up. i want to go up from customer service to quality assurance here at vzw next and after i finish school i may reapply for a executive position back at my old employer cinglar.