Shop Talk

Me : Thank you for calling Telus mobility How may I help you today?

Mr. Jones : I want to cancel my account.

Me : I'm sorry to hear that Mr.Jone, May I know the reason.

Mr.Jones: I bought my phone yesterday and it is not working, your service sucks.

Me : Hmmm really strange, what happens when you try to make a phone call.

Mr.Jones : Nothing , there is also nothing on my screen.

Me : Did you charge your phone sir,

Mr. Jones : Yes I charged it overnight

Me : Hmm .. did you try to power on the phone ?

Mr . Jones : Yes what kind of question is that ? ( Really offended )

Me : Can I ask you to press and hold about 3 seconds the red key.

*powering on music in the background

Me : Is there anything else besides showing you how to power on you phone?

Mr. Jones : No, Thank you very much.

... Three inch error are fatal if you still want to trust and believe in human kind...