Shop Talk

Another good one I had not so far ago. Mrs.Jones called me and states that she bought 3 phone in the last 2 weeks. Here is the conversation :

Me : You've reached Telus How may I help you ?

Mrs. Jones : Yes, I'm really irrated right now, I activate my service 2 weeks ago and every 5/6 days I have to replace my phone. It keeps on dying and after I have no way to bring them back to work.

Me : 3 phone m'me, hmmm this is strange, tell me, how long do you charge your phone,

Mrs. Jones : Charge ? What do you mean ?

Me : Mrs. Jones, u need to charge your phone using the A/C charger provided with you phone in the box.

Mrs. Jones : Oh I thought it was a data cable you use to transfer files from a computer. ( She knows about data cables ?!?!?! )

Me : Mrs.Jones Didn't you notice that it was an A/C plug that you can plug in you wall ?

Mrs. Jones : No... Can I get a reimbursment for the phones ?

Me : Most probably, where are the phone ?

Mrs. Jones : I threw them in the garbage thinking it was no good.

Me : There is nothing we can do...

That is so lame...