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Top message:  Funny stories in wireless by phonepimp3376   Jun 22, 2004, 2:04 PM

Replying to:  Re: Funny stories in wireless by abbazabba   Jul 27, 2004, 2:37 AM

Re: Funny stories in wireless

by Vongmi    Aug 3, 2004, 3:20 PM

I'm working at Telus (Canadian wirelless carrier ), I was at customer service for about 2 years and now working in Data network assistance center... I have a couple of good ones throughout my years of service... I'll post a couple of them... My favorite all time Three inch errors ( user error... hahaha this is how we call it here ). Mr.Smith calls me and saying that he cannot receive calls...

Mr.Smith : Everytime I receive a call, it hangs up and goes to the voice mail and my phone powers off...

Me : Hmmm... Thats seems really strange sir, can you explain me which button do you press to answer calls ?

Mr. Smith : The Press While Ringint Button, what question is that...

Me : Press while ringing button ?!?!? what is written on that button

Mr. Smith : PWR, Press While ringing ...

Me : Sir this is the Power Button, you should press on the green phone/send key to answer.

Mr. Smith : are you sure ?

Me : Yes sir... is there anything else ( asked relunctantly )...

That one is a legend at Telus... hahahah

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