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Top message:  Porting problems! by DDA   May 29, 2004, 9:25 AM

Replying to:  Re: Porting problems! by Iselltheshitoutofphones   Jul 25, 2004, 10:58 AM

Re: Porting problems!

by GWFOX    Jul 25, 2004, 11:05 AM

Oh I got a good one for you Will. Check this out.

I just was doing a port from a landline company, X-O communications. The customer was closing down the office building yet wanted to maintain the # for his business under a wireless phone.

I completed the port-in and came up that resolution was needed. After 45 minutes of talking with VZW port center and X-O communications.... I found out what happened. X-O lost.. Yes.. LOST the phone number in the port. It VANISHED from their system. I had to contact network repair on both sides and I couldnt' do that cause X-O tech support side is closed on sundays. wonderful huh? So the customer lost his phone number. Laughing

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