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Top message:  Funny stories in wireless by phonepimp3376   Jun 22, 2004, 2:04 PM

Replying to:  Re: Funny stories in wireless by VZWCustServ   Jul 5, 2004, 4:31 PM

Re: Funny stories in wireless

by VZWCustServ    Jul 5, 2004, 9:08 PM

It's July 5th at 9:30pm. (Notice that this call took place AFTER peak hours.)

Customer: "Hello, is today airtime free for the holiday?"

"No, I'm sorry. Today is billed as normal."

"WHAT! It's the independance day off-peak?"

"July 4th was yesterday, ma'am."

"But that was Sunday! I used my phone all day thinking it was airtime free because it's a government holiday. My friend said so."

"I'm sorry ma'am, but if you had called customer service before the holiday we would have corrected that erroneous information. Today is billed as normal."

Swearing in backgroud and hangup...

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