Shop Talk
Top message: Funny stories in wireless by phonepimp3376
Replying to: Re: Funny stories in wireless by VZWCustServ
Re: Funny stories in wireless
It's July 5th at 9:30pm. (Notice that this call took place AFTER peak hours.)
Customer: "Hello, is today airtime free for the holiday?"
"No, I'm sorry. Today is billed as normal."
"WHAT! It's the independance day off-peak?"
"July 4th was yesterday, ma'am."
"But that was Sunday! I used my phone all day thinking it was airtime free because it's a government holiday. My friend said so."
"I'm sorry ma'am, but if you had called customer service before the holiday we would have corrected that erroneous information. Today is billed as normal."
Swearing in backgroud and hangup...
Customer: "Hello, is today airtime free for the holiday?"
"No, I'm sorry. Today is billed as normal."
"WHAT! It's the independance day off-peak?"
"July 4th was yesterday, ma'am."
"But that was Sunday! I used my phone all day thinking it was airtime free because it's a government holiday. My friend said so."
"I'm sorry ma'am, but if you had called customer service before the holiday we would have corrected that erroneous information. Today is billed as normal."
Swearing in backgroud and hangup...
Replies
- Re: Funny stories in wireless by phonepimp3376
- Re: Funny stories in wireless by towermonkey
- Re: Funny stories in wireless by phonepimp3376
- Re: Funny stories in wireless by tequilasundae
- Re: Funny stories in wireless by towermonkey
- Re: Funny stories in wireless by towermonkey
