Shop Talk
orly?
me: Okay well it can take up to 10 business days for a mailed pmt to post so let me set a payment arrangement so you don't get suspended before it posts.
cust: No, I just told you I'm mailing it today.
me: Ma'am, I don't think you understood what I said. I said it can take 10 business days for that to post onto your acc. The money is past due, you will be suspended if I don't set up a payment arrangement.
cust: Whatever, I don't know why this is so difficult.
what I wanted to say: you're an idiot.
Cust: No, I already wrote the check. I always due it this way.
Rep: I understand. However, your payment is past due and could result in suspension of service. There is no extra fee to make a payment with me.
Cust: If you suspend my service, I am cancelling and going somewhere where they can help me!
Rep: I will be glad to write a recommendation to the insane asylum on your behalf...
Cust: Why I nevah! (CLICK)