Phone Scoop

printed October 23, 2014
See this page online at:
http://www.phonescoop.com/forums/forum.php?fm=m&ff=17&fi=3257535

Home  ›  Forums  ›

Shop Talk

Back to message list

WWJD?

by disdroid2012    Jun 21, 2013, 1:16 PM

How would you handle a situation in which a customer purchased a phone from your store, never activated it, and then came back, said the phone was stolen, and now they want you to mark the phone as lost or stolen. If the phone was never activated, how can you put a status on it? Would you activate the ESN long enough to mark it as lost or stolen and then put the orginal ESN back on?

Report to moderator

Replies


Reply You must log in to reply.

Back to message list

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Phone Scoop on Google+ Subscribe to Phone Scoop on YouTube Follow on Instagram

 

All content Copyright 2001-2014 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.
2